Privacy Policy

 

Effective Date:  September 10, 2024

 

About us:

FS SWIMMING POOLS INC FIBER SWIMMING POOLS, located at 4322 NW 13th St, Gainesville, FL, US 32609-1803, Employer Identification Number (EIN) 84-27005580. is dedicated to delivering swimming pool maintenance and installation services as well as selling pool shells and equipment.  

 

About this Privacy Policy:

Your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website(s), mobile apps, and other online and offline products, services, and experiences (collectively, the “Services”). Please read this Policy in its entirety.

If you have any questions, concerns, or complaints about this Privacy Policy or our use of your personal information, please contact us via email at [email protected].

 

What personal information we collect and how we collect it:

We collect personal information that you provide directly to us, including:

  • Contact Information: When you sign up to receive our newsletter, emails, or text messages, we collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.
  • Payment Information: To order products or services, you will need to provide payment information, such as your bank account or credit card details. Note that this financial information is collected and stored by a third-party payment processing company, governed by their privacy policy.
  • Survey Information: You may provide additional personal information when you fill out forms, respond to surveys, provide feedback, participate in promotions, or use other features of the Services.

 

How we use your personal information:

We use the personal information we collect for various purposes, including:

  • To send you our newsletter, information, or marketing materials related to our Services.
  • To respond to your inquiries, customer service requests, and to send you updates, security alerts, or administrative messages.
  • To provide you with information about the Services that you request or which may interest you.
  • To monitor and analyze trends, usage, and activities to improve our Services.
  • To facilitate contests, sweepstakes, and promotions, and to process entries and provide prizes.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • To fulfill our contractual obligations, including billing and collection.

 

How we share your personal information:

We may share your personal information in the following ways:

  • With Service Providers: We may share your information with vendors, consultants, and other service providers who process your personal information on our behalf, such as for data analytics, research, marketing, and financial services.
  • In Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • For Legal Reasons: We may be required to disclose your personal information without your consent in certain circumstances, such as to comply with a court order or law enforcement. We will only do so if we have a good-faith belief that such disclosure is required under applicable legal obligations.

 

Your marketing choices:

When you sign up for promotions, newsletters, or marketing messages, we use your personal information to determine which products, services, and offers may interest you.

  • Marketing Communications: We will send you marketing messages if you have requested them, purchased goods or services from us, or provided your details when entering a competition or registering for a promotion. You can opt out of receiving marketing messages at any time, though we may still send you non-promotional emails.
  • Unsubscribing: You can unsubscribe from marketing messages via a link included in the messages we send. You can also request to stop receiving these messages by contacting us at [email protected].

 

Retention of your data and deletion:

We retain your personal information only as long as necessary for the purpose for which it was collected.

When determining the retention period, we consider the amount, nature, and sensitivity of the information, potential risk of harm from unauthorized use or disclosure, why we need the information, and any relevant legal requirements.

However, we may retain personal information if necessary to comply with legal obligations, to file or defend against legal claims, or for evidential purposes.

 

International transfers:

We will ensure that any transfer of personal information to countries outside the United States takes place with appropriate safeguards in place.

 

Changes to this privacy policy:

We reserve the right to modify this Privacy Policy at any time. Please review this page periodically for the latest updates on our privacy practices.

 

Contact us:

If you have any questions or concerns about this Privacy Policy, our handling of your personal information, or your rights regarding such use, please contact us at:

FS SWIMMING POOLS INC FIBER SWIMMING POOLS
4322 NW 13th St
Gainesville, FL, US 32609-1803
[email protected]